Description

The Product Manager is responsible for identifying, defining and launching new products and features for an innovative consumer travel application. We’re looking for someone who is driven by solving consumer problems and designing exceptional consumer experiences. 

As part of a small team, you’ll need to wear many hats, so flexibility and a can-do attitude are essential.  You should be a creative thinker who can combine imagination, past experience, and traditional analytics to support your ideas.  And then know how to put those ideas into action by driving the product development process.

Finally, you should be able to measure and interpret the business results of your work.  Experience in typical performance metrics of online consumer business is strongly preferred.  Oh, and it helps if you are interested in travel.

This position reports to the VP of Product.
 

Responsibilities

• Manage product priorities
  • Maintain product roadmap and priorities list
  • Collect and aggregate user feedback
  • Work with engineering to schedule product release dates
• Drive product development
  • Identify product features and functionality related to business objectives
  • Develop functional requirement documentation
  • Work with UI design to develop wireframes and visual comps
  • Coordinate development teams to keep project moving toward completion
  • Resolve issues jeopardizing project timeline
• Perform product and business analysis
  • Identify and measure key performance metrics (user growth, conversion, revenue, repeat rate, churn, etc.)
  • Perform ad hoc issue analysis
  • Develop, run, and present routine business reports
     

Required Skills / Experience

• At least 3 years prior product management experience, preferably with an online consumer business
• Demonstrated ability to drive the entire product lifecycle, from conception to launch and post-launch evaluation and improvement
• Experience observing and evaluating consumer experience, including usability labs
• Skilled in collecting and responding to input from multiple sources (users, testers, engineering, competitive products, management, etc.)
• Proficiency in Excel modeling
• Familiarity with metrics for online consumer businesses (user acquisition, clickstream analysis, marketing spend, consumer lifecycle, etc.)
• Ability to communicate effectively with a broad spectrum of colleagues, from graphic designers to software engineers
• Must be highly organized, even in a rapidly evolving environment

Although not required, the ability to write SQL queries and build reports is a strong plus.

About TripIt

TripIt is a personal travel assistant that automatically organizes all your travel plans -- no matter where you booked.  Just forward travel confirmation emails to plans[at]tripit.com to...

• Quickly organize your vacation and business travel - no matter where you book
• Automatically get itineraries with all your plans, weather, maps, restaurants and more
• Easily access your itineraries via paper, email, personal calendar or mobile device
• Share your trips and see where you overlap with friends and colleagues

TripIt is a next generation travel site founded by experienced online travel executives and entrepreneurs.  We are venture backed and are moving quickly to tackle the largest e-commerce category on the Internet -- travel.  If you are a high impact person who wants to have real influence on the future of the company and the travel industry, we want to talk to you.

TripIt is located in San Francisco, CA.